You acquire by owning the paperwork and copies of just about anything despatched. I'd all that when conversing with a rep in human being. He told me the delivers and solutions weren't Section of any promo, and explained how Telus was acquiring flooded with these kind of problems.
Know about a possible fraud or misrepresentation remaining performed by some individuals proclaiming to become Telus personnel. They could be contractors, or Particular promotion reps, or just workforce that are intentionally misrepresenting Telus.
How do I learn that man or woman. I feel I am going right into a new billing cycle And that i are actually working in circles for weeks
Hello there RoHo_ and thanks for your time and energy, our crew might be satisfied to take a look at this with you. We are going to will need additional information pertaining to your account so we are going to deliver you a private concept Soon, many thanks!
What brought on this article is a concern with outgoing mobility calls. After i simply call a number, the person's caller ID displays my identify along with a property company's title.
If an automated assistant asks for The explanation of your respective simply call, mention "I want to make payment arrangements for my mobility Monthly bill".
I see this to be a squander of the every month bill which I caught with for 3 a long time. I will discontinue it immediately when it my enslavement is finished. This Monthly bill says I owe additional $twenty five alarm allow rate and Once i attempt to get in touch with their 1800 quantity I get this concept you've got competent for just a medical alert bracelet and the girl refused to respectfully allow me to go since I am not fascinated. Referred to as again and picked to bypass the offer then receive the information the quantity I've dialed has become adjusted to ___ so I connect with that one and get precisely the same clinical notify message, bypass that and the same message, phone number has long been transformed but into the a person I dialed they said it improved to.
I don't remember ever registering or mentioning the organization below my profile. The support personnel (in Philipines) advises me that it's an issue for that service supplier of the individual I termed, which I come across quite absurd.
@chris14 I needed to clear up some inaccurate info. We're going to mend TELUS owned downed strains at no cost. We're going to only eliminate the road entirely for design/renovation applications but there is a fee included. We sent you A personal concept just in case you want to move ahead with possibly situation.
Supplied to improve our telephones much too. She sent me a few codes via textual content and e-mail to relay to her. She then began to ask for my bank card for the one time payment.
Résolu! Nouveau forfait de données Les Telus billing support 6Go de données sur mon nouveau forfait acheté hier a été activé mais je peux pas vérifier combien de Go je consomme parce que quand je me connecte sur mon compte je peux voir que c'est toujours mon ancien forfait qui est actif alors que ça devrai.
I had to Make contact with CS nowadays with Chat plus the Section I need to talk to is only obtainable by cell phone. The CS on Chat organized a contact back at an arranged time slot. When that Office called me later on I obtained everything sorted out.
If an automatic assistant asks for the reason of one's connect with, mention "I would like to make payment arrangements for my mobility bill".
You can then receive a text message if the agent responds, and you can observe up at your earliest convenience.
Was once the leader and The main reason I happen to be a faithful Telus custiomer For some time. But This really is about to change!!